An AI assistant for clinics that answers patient questions
Hours, fees, appointment prep and what to bring, answered from your practice information.
Patients call to ask the same things: your hours, fees, parking, and how to prepare for an appointment. Your practice information becomes a chatbot that answers them, so reception can get on with everything else.
What Clinics & Healthcare customers ask
- What are your opening hours?
- Do you bulk bill, and what are your fees?
- How do I prepare for my appointment?
- Where do I park and how do I find you?
- How do I book or reschedule?
Why it works
- Free up reception. The routine hours-fees-parking questions get answered without a phone call.
- Clear pre-appointment prep. Patients get your exact preparation instructions, reducing missed or unprepared visits.
- Safe by design. Set guardrails so it shares practice info, not medical advice, and directs urgent cases appropriately.
FAQ
Does the chatbot give medical advice?
No. You set guardrails so it shares practice information only and directs patients to book an appointment or seek urgent care when appropriate.
Can it explain how to prepare for an appointment?
Yes. Upload your prep instructions and it gives patients the exact steps for their visit.
Can patients use it after hours?
Yes, it answers common questions 24/7 and captures requests for your team to action.
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