An AI intake assistant for law firms and solicitors
Answer common client questions and capture new-matter enquiries from your own materials.
Prospective clients ask about your practice areas, fees and process before they call. Ai Customer Assistant turns your service guides and FAQs into a chatbot that answers those questions and captures qualified enquiries, with the guardrails to stay clear of legal advice.
What Law Firms & Solicitors customers ask
- What areas of law does your firm practise in?
- How does your fee structure work?
- What should I bring to a first consultation?
- How long does a typical matter take?
- How do I book an appointment?
Why it works
- Qualify enquiries automatically. The chatbot answers FAQs and captures contact details so your team only talks to ready clients.
- Guardrails you control. Set it to share process and general info (not legal advice) with a persona and rules you define.
- On your terms. It answers strictly from your approved service guides, not the open internet.
FAQ
Will the chatbot give legal advice?
No. You set guardrails so it shares general information about your services and process, and directs clients to book a consultation for advice.
Can it capture new client enquiries after hours?
Yes. It answers common questions any time and collects the enquiry details for your intake team.
Where does its information come from?
Only from the service guides, FAQs and documents you upload and approve.
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